September 27, 2023
“Having a good mix of people, process and tech is essential as these three elements are equally important to us.”
“There is a lingering misconception about legal ops and legal tech being interchangeable. The best way to dispel this is to ask “what’s my mission as a legal ops professional? Doing tech or doing more?”
“Not just a cost center: legal departments should be innovators seeking efficiencies”
“It’s easier to start with standardization or the analysis of processes to optimize and improve them before you jumping into tech implementation.”
“Take a break and ask ‘are we doing the right thing?”
Tech supports people, not the other way around.
“The first reaction to tech should be reflecting on how it should be used”
“The legal ops sector can’t change the world but we have a duty to champion an inclusive, diverse and equal sector.”
“The relationship between legal ops experts and ALSPs works because the legal ops function’s goal is to see the big picture and find solutions.”