“The relationship between legal ops experts and ALSPs works because the legal ops function’s goal is to see the big picture and find solutions.”

“Diversity means better business decisions – when you are exposed to new ideas and solutions, you can solve problems more efficiently.”

“The relationship between legal ops experts and ALSPs works because the legal ops function’s goal is to see the big picture and find solutions.”

“Law schools should have either postgraduate courses or electives focusing on how law works in the real world.”

“Adding more lawyers to a team doesn’t necessarily mean increased efficiency – that’s what the legal ops function is all about.”

“We shouldn’t take things for granted – there is still much explaining to do in terms of how to leverage an ALSP and how both sides can benefit from a productive collaboration.”

“Legal Operations specialists are to a lawyer what managers are to an artist. They let lawyers focus on their art and provide them with the support they need for outstanding results.” True or false?

By analyzing the demographic changes of law firms for the previous 10 years provided in the 2021 NALP Report on Diversity, Danielle Okay shares fairly shocking projections.

“I see service providers as an extension of the legal department. To get the most out of it, you need a clear understanding of your workloads and a robust triage system in place.”